Gmail Knowledge Management Add-On – Installation and Configuration

According to a McKinsey Analysis “The average professional spends 28% of the workday reading and answering email. For the average full-time worker in America, that amounts to a staggering 2.6 hours spent and 120 messages received per day.” One of the reasons why it takes so much time is fishing out the correct information to sendContinue reading “Gmail Knowledge Management Add-On – Installation and Configuration”

Navigating Knowledge Boards from Gmail Add-on

Feature Overview Besides the ability to search for Knowledge Cards now you can explore from within Gmail. This would be quite helpful when you are not aware of what to search and need to view Cards shared by the team.  This will help your Sales, Support or Marketing team to explore Knowledge Cards with ease.  Pre-requisites TheContinue reading “Navigating Knowledge Boards from Gmail Add-on”