Gmail Knowledge Management Add-On – Installation and Configuration

According to a McKinsey Analysis “The average professional spends 28% of the workday reading and answering email. For the average full-time worker in America, that amounts to a staggering 2.6 hours spent and 120 messages received per day.” One of the reasons why it takes so much time is fishing out the correct information to sendContinue reading “Gmail Knowledge Management Add-On – Installation and Configuration”

What is Knowledge Management and why is it important?

In his famous quote, Lew Platt, former CEO of Hewlett-Packard, once said: “If HP knew what HP knows, we would be three times more productive.” This quote is much more important than it seems. It is well known that “Knowledge is Power” and we witness it every day in our work and personal life. WeContinue reading “What is Knowledge Management and why is it important?”

How to build a Sales Playbook for your team

What is a Sales Playbook? A sales playbook is just like a manual on how your team should carry out the sales to get success. It is a document that outlines your company’s sales procedure, the interactions of top salespeople with the clients, some scripted answers for frequently asked questions of the clients, demos andContinue reading “How to build a Sales Playbook for your team”

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